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Water & Sewer Department
 

JULY 2024 WATER AND SEWER RATE INCREASE
Please review the attached document below regarding the increase:
2024-WATER-AND-SEWER-RATE-INCREASE.pdf

Taneesha Sellers
Utility Billing Clerk

Phone (313) 294-3707
tsellers@ecorsemi.gov

Office Hours: Monday – Friday
8:30 am - 4:30 pm

To Report a Water Main Break Contact:
(313) 294-3707

Click here to View your current water bill

Click here for an Application to Change Public Utilities


Please take note that your water bills are mailed during the first week of every month and are due on the 5th of the following month.
 
Late Fees / Penalties:
It is important to highlight that late fees and penalties will not be waived if you fail to receive your bill in the mail.
 
In case you do not receive your bill, there are several resources available at City Hall for your convenience.

  • 24 Hour online access "click here to view your current water bill" above
  • You can visit City Hall at 3869 W. Jefferson, Ecorse, MI, where you can visit either the Water Department or the Treasury Department for assistance
  • There is a DIVDAT Kiosk in the lobby for bill retrieval, account information and payment options
Water/Sewer Rates
Effective 07/01/2024
Effective 03/01/2023
 

MANDATORY WATER METER UPGRADE


The City of Ecorse is working to upgrade existing water meters in your area. This is a step toward a more modernized metering system which  will help the community to manage its water resources more efficiently. 

The water meter upgrade is at no cost to the customer. An appointment will need to be scheduled to replace the water meter.

  • Someone age 18 or older must be present during the installation which usually takes about 30 minutes during which time the water will be shut off.
  • The water meter is typically located inside, near the main water shut-off valve. The meter needs to be accessible to the installer.

To Schedule an appointment, Call 313-294-3707

To contact the Ecorse Water and Sewer Department office phone number during regular working hours (8:30 am to 4:30 pm, Monday through Friday) call (313) 294-3707. During the after hours and holidays, residents can call the Ecorse Police at (313) 381-0900 to report an emergency.


Many sections of the Ecorse Water System and Sewer System were constructed in the early to mid 1900’s. These sections are a challenge to maintain through out the year. There are numerous water main breaks and sewer back ups that can be expected because of the systems’ age. The newer sections of pipe are easier to maintain but are also limited because these sections are aging as well.

The City of Ecorse buys its water from the City of Detroit. There is one (1) main connection point to the Detroit System and it is located at 19th Street and Visger Street. There are many residential users of the Ecorse Water System but the major user is U. S. Steel Corporation. The water is drawn from Lake Huron and processed by the Detroit Water System.

Wayne County treats the waste water generated within the City of Ecorse. The waste water treatment plant is located in the City of Wyandotte. There are two (2) locations where the waste water from Ecorse enters the Wayne County Interceptor System. One area is at Outer Drive and 17th Street. The other is off of White Street at 9th Street.

Many residents have problems with sewer backups. Most of the time, these backups are the result of someone within the area, pouring the left over grease from a meal down the kitchen drain. Grease that is poured down any house hold drain will accumulate and begin to form a blockage in the sewer. Once enough grease is poured into the drain, a blockage will form and back water up the sewer. Please do not pour grease into a drain!

Other things that can be done to minimize the number of times your sewer backs up are as follows:

How can you reduce your sewer backup problems?

There is no perfect answer and there are no guarantees!

Home Maintenance:

  1. Stop putting grease down the drain
  2. Repair the gutters
  3. Fill around basement
  4. Extend down spouts
  5. If water proofing has failed, re-apply water proofing

Construction:

  1. Install inline back flow preventers
  2. Install stand pipes
  3. Install floor drain plugs
  4. Install sump pumps
  5. Install ejector pumps
DISCLAIMER
All views and opinions expressed by any representative of the City of Ecorse regarding remedies to reduce sewer backup problems, including any construction and/or the installation of equipment are suggestions only. Not every sewer backup problem is the same! The City of Ecorse strongly recommends that before you spend any money on a remedy, you should call a professional sewer contractor to come look at the problem and work with you to determine what solution might best work for your situation. Be sure to ask your contractor for additional remedies including other cost saving measures that will work best for your particular circumstance.

CONSUMER CONFIDENCE REPORT
2023 Consumer Confidence Report Link



Cross Connection Control Program
For years, Ecorse has complied with an important Regulatory Water Safety Compliance Program known as Cross-Connection Control.
Until recently, this State Mandated Program focused on non-residential (commercial) water service connections and onsite visual inspections (coordinated and performed by HydroCorp of Troy, MI) to identify potentially harmful interconnections to the Ecorse Public Water Supply.
The City will now focus on residential customers. More information can be found here: https://watercustomer.com/ecorse/